FAQs

Below you'll find everything you need to know about shopping with Lula. If you can't find an answer on this page, simply send us a message at shop@lulaeyemask.com.au and we'll get back to you as quickly as we can.

The Lula Eye Mask

Everything you need to know about Australia's first self-warming, scented eyemasks.

Shipping

Looking forward to some self-care goodies arriving at your doorstep? Read on for all the details about our shipping.

Aromatherapy

Your most common questions answered about our Essential Oil range, your daily dose of calm.

Warming Body Patches

Got questions about our innovative warming body patches? We've answered common questions below, but if you have any further questions, we'd love to hear from you.

General

All the other bits and pieces you may want to know about shopping with Lula

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h